A better position in challenging situations
Train and get better outcomes with
HOUSE OF MEDIATION
Services
For a new upswing in your company
Workshop: Praise and crisis communication
Have you ever encountered a situation where you were unsure how to address an issue? Perhaps you are irritated by something, but you choose to ignore it because you do not wish to engage in a dispute.
I would be delighted to demonstrate how you can articulate almost any statement in a mere four steps while maintaining a professional demeanour. The Appreciative Communication method provides a versatile tool that can be applied in a variety of situations. The workshop is replete with practical examples, allowing you to apply the newly acquired technique in real-world scenarios. Another key benefit of the technique is its ability to facilitate more authentic and effective communication of praise.
Guest Lectures
I am happy to create individual presentations with practical examples according to your needs. I have already received enquiries on the following topics:
- What is mediation?
- What are mediation techniques?
- How do I use mediation in everyday working life?
My usual practice is to incorporate additional elements, such as
- How do I give constructive feedback?
- What are the typical pitfalls?
- Non-violent communication.
With the help of this content, I support your company in realising smooth business processes and recognising conflicts before they escalate.
Survey: Conflict Index
coming soon…
Coaching
In the 2022 interview of ZKM – Zeitschrift für Konfliktmanagement (ZKM 5/2022) with cognitive and neuroscientist Prof. Dr. Maren Urner, the professor says:
Conflicts always mean “I actually have to go a different way” because the way I have been going so far is no longer working. For me as a constructive cognitive scientist and neuroscientist, the decisive question is then: How do I now go this way and, above all, how do I start to think and talk about it? There, the question of “What now?” always plays a very central role for me. I can either meet a conflict by saying “I don’t know any more” and “I’m helpless” – all those phenomena we know from psychology, learned helplessness (the opposite of resilience, so to speak), overload, fatigue, exhaustion and so on. Or I encounter action-oriented and future-oriented thinking and ask “How can we deal with the conflict now? […]
I was fortunate enough to acquire this knowledge at a young age. You can it, too!