Frequently Asked Questions

Mediation is a conversation conducted by a trained person called a mediator to resolve a conflict.

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Mediation is suitable for almost all subjects and disputes. Mediation is used in family, school, business, politics, religion or in so-called victim-offender mediation within criminal law.

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To save you from possible disappointment, I do not want to make any statements about this. To be honest, no statistics in the world can tell you anything about your conflict and your chances of finding a solution; you can always deviate from them, either positively or negatively.

What can I expect from mediation?

Down to the present day, all my mediations have lasted between 3 and 24 hours. The exact duration varies from case to case and is the responsibility of the parties to the conflict. As a mediator, I promise to work as effectively as possible.

What are the advantages of mediation?

Mediation is

• Sustainable and inexpensive.
• Relationship-preserving, mostly improving.
• Plannable and resource-saving.
• Creative and open-ended.
• Unbureaucratic and goal-orientated.

Detailed information can be found on the Mediation page.

What are the disadvantages of mediation?

• There is no guarantee of an agreement.
• I alone am liable for the decisions made in a mediation process.
• It takes strength of character to deal with possible idiosyncrasies.

Detailed information can be found on the Mediation page.

What characterises the mediation process in particular?

In contrast to other dispute resolution processes, such as arbitration or court proceedings, the conflict parties in mediation are usually not provided with a solution to their dispute.

The focus of mediation is on the autonomous development of a solution by the parties involved, without any external evaluation of the facts. A mediation ends when all mediatees are satisfied / agree with the result found. They are responsible for this themselves. There is no judgment.

The process of decision-making is of equal value to the outcome, especially in internal conflicts.

A mediation with HOUSE OF MEDIATION consists of five successive phases of discussion.

These are structured as follows:

1. Opening: clarifying of mediation’ principles
2. Stock-taking: presenting of the conflict up to now by all parties
3. Identification of interest: visualizing of the expectations behind the opposing views
4. Option development and selection: creating new solution horizons and testing for applicability in practice
5. Final agreement: settling of conflict

No. HOUSE OF MEDIATION cares about the success of mediation.

Although there are good reports on the success of online mediations, in such mediations only a part of the instruments of a face-to-face mediation is available. HOUSE OF MEDIATION has therefore decided against conducting pure online mediations. Hybrid forms depend on the individual case.

Yes. However, at the beginning of the mediation or in advance in the mediation contract, all participating parties must agree on the persons present in the mediation including their functions.

Commonly those are lawyers and interpreters, but also friends.

The caretaker has signed a confidentiality agreement and is therefore also subject to a duty of confidentiality.