FAQ

Mediation is a conversation. This mediation conversation can be held directly and simultaneously between all conflict parties in one place or indirectly in several places. The latter is called Shuttle Mediation. The mediator creates a constructive atmosphere for the conversation. HOUSE OF MEDIATION prefers the first approach.

This is a mediation with several mediators. It is recommended when there are several parties in conflict, in order to meet the needs of all mediatees.

HOUSE OF MEDIATION will take care of arranging a suitable co-mediator.

Mediatees are the parties to the conflict within a mediation.

In contrast to other dispute resolution processes, such as arbitration or court proceedings, the conflict parties in mediation are usually not provided with a solution to their dispute.

The focus of mediation is on the autonomous development of a solution by the parties involved, without any external evaluation of the facts. A mediation ends when all mediatees are satisfied / agree with the result found. They are responsible for this themselves. There is no judgment.

The process of decision-making is of equal value to the outcome, especially in internal conflicts.

A mediation with HOUSE OF MEDIATION consists of five successive phases of discussion.

These are structured as follows:

1. Opening: clarifying of mediation’ principles
2. Stock-taking: presenting of the conflict up to now by all parties
3. Identification of interest: visualizing of the expectations behind the opposing views
4. Option development and selection: creating new solution horizons and testing for applicability in practice
5. Final agreement: settling of conflict

Down to the present day, all my mediations have lasted between 3 and 24 hours. The exact duration varies from case to case and is the responsibility of the parties to the conflict. As a mediator, I promise to work as effectively as possible.

Yes. However, at the beginning of the mediation or in advance in the mediation contract, all participating parties must agree on the persons present in the mediation including their functions.

Commonly those are lawyers and interpreters, but also friends.

No. HOUSE OF MEDIATION cares about the success of mediation.

Although there are good reports on the success of online mediations, in such mediations only a part of the instruments of a face-to-face mediation is available. HOUSE OF MEDIATION has therefore decided against conducting pure online mediations. Hybrid forms depend on the individual case.